Kathryn Richards <p><strong>Lead Time</strong><br />Ekko Mobiles are made to order by hand. That means your mobile is custom made just for you. But it also means there&#8217;s a bit of a lead time. Please allow about week or so for shipping. Your patience will be rewarded! If you&#8217;re in a hurry, we can usually accommodate you. Just give us heads up at 1.877.278.3199.</p> <p><strong>Payment Methods</strong><br />You can pay on our web site using Google Checkout or PayPal. If you&#8217;d like to pay by credit card, please contact us at 877.278.3199. We accept all major credit cards.</p> <p><strong>Returns</strong><br />We accept returns within 30 days after your mobile was shipped. We charge a standard 10-percent restocking fee to cover administrative costs, but we waive that if you exchange your order for another mobile. Custom-painted mobiles are non-refundable.</p> <p><strong>Privacy</strong><br />We keep all your personal info strictly confidential. Our payment system is secure, so you can rest assured knowing your information is safe.</p> 2008-04-22T19:30:41-07:00 policies 274852 2008-04-22T19:30:41-07:00 130422 2009-03-11T12:28:21-07:00 *Lead Time* Ekko Mobiles are made to order by hand. That means your mobile is custom made just for you. But it also means there's a bit of a lead time. Please allow about week or so for shipping. Your patience will be rewarded! If you're in a hurry, we can usually accommodate you. Just give us heads up at 1.877.278.3199. *Payment Methods* You can pay on our web site using Google Checkout or PayPal. If you'd like to pay by credit card, please contact us at 877.278.3199. We accept all major credit cards. *Returns* We accept returns within 30 days after your mobile was shipped. We charge a standard 10-percent restocking fee to cover administrative costs, but we waive that if you exchange your order for another mobile. Custom-painted mobiles are non-refundable. *Privacy* We keep all your personal info strictly confidential. Our payment system is secure, so you can rest assured knowing your information is safe.